PRIVACY POLICY

Last updated: May 30, 2026

At GAVIOTA, we truly value the trust you place in us when visiting our online store. This Privacy Policy explains, in a clear and human way, how we collect, use, and protect your personal information when you browse or make a purchase on our website.

1. Information we collect

When you interact with our store, we may collect information such as:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (securely handled by third-party providers)
  • Browsing data (such as IP address, device type, and activity on the site)

This information is collected when you make a purchase, subscribe to our communications, or browse our website.

2. How we use your information

We use your information to provide a smooth, safe, and personalized experience:

  • Process and deliver your orders
  • Keep you updated on your purchase
  • Respond to inquiries or requests
  • Improve our products and website experience
  • Send updates or promotions (only if you choose to receive them)

We do not sell your personal information.

3. Third-party services

To operate our store, we work with trusted third parties that support us in areas such as:

  • Payment processing
  • Shipping and logistics
  • Analytics and marketing tools
  • Website infrastructure and technical services

These providers only access the information necessary to perform their functions and are required to protect your data.

4. Cookies and similar technologies

We use cookies to improve your experience. These help us:

  • Remember your preferences
  • Understand how you use our website
  • Provide more relevant content

You can manage or disable cookies through your browser settings.

5. Data security

We take reasonable measures to protect your personal information. However, no system is completely secure.

6. Data retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Withdraw your consent at any time

You can exercise these rights by contacting us.

8. Changes to this policy

We may update this policy from time to time. We recommend reviewing it periodically.

9. Contact

If you have any questions or requests, please contact us at:

info@gaviotaclub.com

Caracas, Venezuela.

Thank you for trusting GAVIOTA.

We reserve the right to update this policy at any time. Changes will take effect immediately upon publication.